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IamA data recovery engineer. I get files from busted hard drives, SSDs, iPhones, whatever else you've got. AMAA!

Hey, guys. I am an engineer at, one of the world's leading data recovery companies. Ask me just about anything you want about getting data off of hard drives, solid-state drives, and just about any other device that stores information. We've recovered drives that have been damaged by fire, airplane crashes, floods, and other huge disasters, although the majority of cases are simple crashes.

The one thing I can't do is recommend a specific hard drive brand publicly. Sorry, it's a business thing.

This came about due to this post on /r/techsupportgore, which has some awesome pictures of cases we handled:

One of our employees answered some questions in that thread, but he's not an engineer and he doesn't know any of the really cool stuff. If you've got questions, ask away -- I'll try to get to everyone!

I'm hoping this album will work for verification, it has some of our lab equipment and a dismantled hard drive (definitely not a customer's drive, it was scheduled for secure destruction):

Mods, if that's not enough, shoot me a PM.


EDIT: This has blown up! I'm handing over this account to another engineer for a while, so we'll keep answering questions. Thanks everyone. EDIT: We will be back tomorrow and try to get to all of your questions. I've now got two engineers and a programmer involved.

submitted by datarecoveryengineer to IAmA
[link] [2578 comments]

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